SHIPPING & DELIVERY INFORMATION

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Welcome to Styles By Alimma! We value your shopping experience and aim to make it seamless and satisfying. Please take a moment to review our Shipping & Delivey Information for your region.
FAST DELIVERY - PICK UP IN OUR STORE IN NAROBI
1-2 Days Normal Nairobi/Environs
2-5 Days Outside Nairobi
5-14 Days International
Same Day delivery - Nairo & Environs
Pickup in our Store in Nairobi
All pickup orders get get a small gift

Delivery Process

DELIVERY TIMELINES & COSTS
The estimated number of days within which you will receive your Shop Styles By Alimma order is listed in the table below. These timelines include processing and in-transit time for your order

Customer location Timelines Cost
Pick up from our Store in Nairobi

Same Day (Order before noon) FREE
CBD Delivery

Same Day (Order before noon) Ksh 100
Home delivery (Pick up Mtaani: Nairobi environs)

Same Day (Order before noon) Ksh 150
Delivery via Bus (Kitengela, Thika, Kikuyu)
Via Bus Ksh 200
Same Day Delivery
(Kilimani, Buruburu, Kileleshwa, Garden City, Riverside, South B & C, Langata, Runda, Kahawa Sukari, Karen, Ruaka, Ruiru)
Same Day Ksh 300
Zone 1 Delivery
(Kilimani, Kileleshwa, Buruburu, Garden city, Allsops, Riverside, Strathmore, Pangani South B, South C Roysambu)
1-2 Business days Ksh 300
Zone 2 Delivery
(Donholm, Umoja, Runda, Thindigua, Langata, Kinoo, Kahawa Sukari, Embakasi)
1-2 Business days Ksh 400
Zone 3 Delivery
(Ruaka, Garellia, Karen, Maziwa, Syokimau, Saika, Ruiru, Membley
1-2 Business days Ksh 500
Zone 4 Delivey
(Kikuyu, Kenyatta road, Utawala, Kitigiti etc)
1-2 Business days Ksh 600
Zone 5 Delivery
(Juja, Ngong,Rongai etc)
1-2 Business days Ksh 700
Zone 6 Delivery
(Kitengela,Athiriver,Ruai etc)
1-2 Business days Ksh 800
Other Cities Around Nairobi
(Kamulu,Thika, Limuru)
1-2 Business days Ksh 1,200
International 10-21 Business days Varies by country (contact the customer support team +254 (0) 7 400 700 63)
FAQ on SHIPPING & DELIVERY
Additional Questions?

We actually deliver to:
- Kenya
- Uganda
- Tanzania

Below are our shipping costs

Pick up from our Store in Nairobi:
FREE

CBD Delivery
Same Day
Ksh 100

Home delivery (Pick up Mtaani: Nairobi environs:
Same Day
Ksh 150


Delivery via Bus (Kitengela, Thika, Kikuyu)

1-2 Business days
Ksh 200


Same Day Delivery
(Kilimani, Buruburu, Kileleshwa, Garden City, Riverside, South B & C, Langata, Runda, Kahawa Sukari, Karen, Ruaka, Ruiru)
Ksh 300


Zone 1 Delivery
(Kilimani, Kileleshwa, Buruburu, Garden city, Allsops, Riverside, Strathmore, Pangani South B, South C Roysambu)
1-2 Business days
Ksh 300

Zone 2 Delivery
(Donholm, Umoja, Runda, Thindigua, Langata, Kinoo, Kahawa Sukari, Embakasi)
1-2 Business days
Ksh 400


Zone 3 Delivery
(Ruaka, Garellia, Karen, Maziwa, Syokimau, Saika, Ruiru, Membley)
1-2 Business days
Ksh 500


Zone 4 Delivey
(Kikuyu, Kenyatta road, Utawala, Kitigiti etc)
1-2 Business days
Ksh 600


Zone 5 Delivery
(Juja, Ngong,Rongai etc)
1-2 Business days
Ksh 700

Zone 6 Delivery
(Kitengela,Athiriver,Ruai etc)
1-2 Business days
Ksh 800


Other Cities Around Nairobi
(Kamulu,Thika, Limuru)
1-2 Business days
Ksh 1,200


International
10-21 Business days



Varies by country (contact the customer support team +254 (0) 7 400 700 63)

The shipping time varies depending on the country and type of delivery.

The following factors have an influence on the delivery time:

When was the order placed?

Which country is the delivery to?

What was ordered?


We dispatch your order from our Nairobi warehouse.

The average dispatch time is:

Nairobi and Suburbs: Same day

Kenya, outside Nairobi: 1-5 Business days

Outside Kenya – International Delivery: 5-21 Business days

We will use different way or shipping service providers to deliver your orders.

- Mororbikers:
Used generally in Nairobi and Suburbs

- Buses

- Pick up at our Nairobi Store:
We do have a physical Store in Nairobi where you can shop directly or order Online and pickupthere.

Styles By Alimma Shop in Nairobi

Digital Shopping Mall
2nd Floor - Shop F18
Moi Avenue Opposite MKU Towers
Moi, Nairobi, Kenya


Tel: +254 7 400 700 63


E-Mail: support@alimmas.com

If your Order is taking too long to arrive, please get in touch with us and we will offer you a solution immediately.

Contact us:

Tel: +254 (0) 7 400 700 63

E-Mail: support@alimmas.com

Check the goods - ideally in the presence of our logistics partner - to ensure that they are intact.

We know that the fast-moving logistics business often does not allow for this and we therefore also accept later reports.

If product(s) is(are) damaged, you should report this to us within 2 days of delivery of the Order.


In this case, send us an e-mail with your order number and photos of the damaged product(s)


Our E-Mail: supporto@alimmas.com

We try to process your order as quickly as possible so that you receive your product as soon as possible,
so please understand that changes are no longer possible after the Produicts / your Order has been dispatched.

However, please contact us and we will check whether we can still make a change.

Contact us:

Tel: +254 (0) 7 400 700 63

E-Mail: support@alimmas.com

No, the return is not free of charge.


You bear the costs of the return.


However if it is our fault, in these cases (see our returns policy) we will of course bear the costs of the return for you.